Do you have the latest version of the plugin installed?
The latest version of EasyRecipe Plus is 3.2.2265 and EasyRecipe Free is 3.2.1275
How to force an update to the latest version
Have you checked the FAQ?
Some problems may already have been answered in our FAQ
Have you entered your license key in the EasyRecipe Settings?
(Plus version only) EasyRecipe won't update if you don't enter your license key